Shipping Policy
Thank you for shopping with Dubai Chocolate Bar. We are proud to deliver our authentic Dubai-inspired chocolate bars exclusively within the United States from our base in New York City. Please review our shipping policy to understand how we handle orders, delivery times, and shipping options.
Order Processing
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Orders are processed within 1-2 business days (Monday through Friday), excluding weekends and public holidays.
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Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Destinations
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We currently ship only to addresses within the United States, including all 50 states and U.S. territories.
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Shipping outside the United States is not available at this time.
Shipping Methods and Delivery Times
We offer the following shipping options for your convenience:
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3-7 business days | Flat rate $7.99 |
| Expedited Shipping | 2-3 business days | Flat rate $14.99 |
| Overnight Shipping | 1 business day | Flat rate $29.99 |
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
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Shipping costs are calculated based on your selected shipping method at checkout.
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Free shipping promotions will be clearly stated on the product page or during checkout.
Order Tracking
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Once your order ships, you will receive an email with a tracking number.
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You can track your shipment directly on the carrier’s website to stay updated on delivery status.
Shipping Restrictions
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To ensure product quality, we do not ship Dubai Chocolate Bars to PO Boxes or APO/FPO addresses.
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Orders will only be shipped to confirmed physical addresses within the USA.
Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact our Customer Support within 7 days of delivery.
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We will work with the carrier to resolve the issue promptly and ensure your satisfaction.
Contact Us
For any questions about shipping or your order status, please reach out to us:
Dubai Chocolate Bar Customer Support
Email: support@dubaichocolatebarusa.store
Phone: (555) 123-4567
Hours: Monday – Friday, 9 AM – 5 PM EST
At Dubai Chocolate Bar, we are committed to providing a seamless and reliable shipping experience so you can enjoy our delicious chocolates without delay. Thank you for choosing us!
